Job Vacancy Rawalpindi, Punjab Position Client Engagement Manager at MTBC
MTBC is inviting applications for the role of Client Engagement Manager in Rawalpindi. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
MTBC operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | MTBC |
| Position: | Client Engagement Manager |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Department: Contact Center
Company: MTBC
Experience Required: 1 Year
Location: Rawalpindi, Pakistan
Application Deadline: August 31, 2025
Job Responsibilities
- Establish clear retention objectives to enhance customer loyalty.
- Assist customers with product setup and implementation.
- Evaluate customer feedback to improve their experience.
- Gain a comprehensive understanding of products to provide tailored recommendations.
- Streamline processes to foster Customer Success.
- Build and maintain client portfolios.
- Analyze data to improve client satisfaction levels.
- Efficiently address and resolve customer inquiries and requests.
- Ensure adherence to established security protocols.
Qualifications
- Outstanding communication skills in English.
- Proficient in Microsoft Excel and PowerPoint.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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