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Job Vacancy Rawalpindi, Punjab Position Call Center QA Manager at Leads Expert Solution

Leads Expert Solution company icon
Published 1 day ago

Leads Expert Solution is currently seeking applicants for the position of Call Center QA Manager in Rawalpindi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Leads Expert Solution, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Leads Expert Solution
Position:Call Center QA Manager
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 45.000 - PKR 65.000 per Month
Job Type:Full-time

Job Description

Leads Expert Solution is actively searching for a meticulous Call Center Quality Assurance Manager to enhance our team. This pivotal role involves overseeing the quality assurance processes within our call center, ensuring we consistently provide outstanding service.

Your primary responsibilities will include conducting regular call evaluations, delivering constructive feedback, and creating comprehensive training programs. The ideal candidate will possess strong analytical abilities, exceptional communication skills, and relevant experience in quality assurance, with a dedicated focus on continuous improvement.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

Leads Expert Solution